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Privacy Policy

Version 1.4
Updated: 27.11.2024

Hotel Bretagne ApS, located at Sauntevej 18, 3100 Hornbæk, Denmark, CVR No. 38049097, respects your privacy and is committed to protecting your personal data in accordance with GDPR and Danish law. This policy explains how we collect, use, and protect your personal information.

1. Data Controller

Hotel Bretagne ApS
Sauntevej 18
3100 Hornbæk
Denmark
Phone: +45 2260 3100
Email: booking@hotelbretagne.dk

2. Types of Personal Data We Collect

  • Contact Information: Name, address, phone number, and email.
  • Payment Information: Credit card details, name, and IP address.
  • Stay Information: Arrival and departure dates, as well as preferences.
  • Statistics and Tracking: Anonymized data such as IP addresses and visit patterns via Google Analytics.
  • Newsletter Data: Email address and preferences if you subscribed via MailChimp.
  • CCTV Data: Video recordings in public areas for security purposes.

3. When Do We Collect Your Personal Data?

  • When completing a booking.
  • Subscribing to our newsletter.
  • Communicating with us via email, phone, or other means.
  • Visiting our website and accepting cookies and tracking technologies.

4. Legal Basis for Processing

  • Consent: When you have subscribed to newsletters.
  • Contract: To manage your booking and stay.
  • Legal Obligation: Compliance with legal requirements.
  • Legitimate Interest: To improve our service and ensure hotel security.

5. Purpose of Data Processing

  • Management of booking and stay.
  • Security and safety through CCTV.
  • Marketing and newsletters (if you have given consent).
  • User experience analysis via Google Analytics.

6. Data Sharing and Processors

We share data with the following processors:

  • Visit Group: Booking system provider.
  • MailChimp (The Rocket Science Group LLC): For newsletter distribution.
  • Google Analytics (Google LLC): For website statistics.
  • Facebook (Meta Platforms, Inc.): For conversion tracking and analysis via Facebook Pixel.
  • DAN ApS: Hosting provider in Denmark.
  • Curanet A/S: Hosting subcontractor for DAN ApS.

These processors work exclusively on our behalf in accordance with the law.

7. Transfer to Third Countries

Personal data may be transferred to recipients outside the EU/EEA, where necessary, and only if data protection is secured through EU Commission standard contract clauses.

8. Data Retention and Deletion

Personal data is retained only as long as necessary for the purpose or according to legal requirements. For example, CCTV footage is automatically deleted after a short period, and stay data is retained for five years for accounting purposes.

9. Security

We take data protection seriously and have implemented appropriate security measures to protect your data from unauthorized access and misuse.

10. Your Rights

As a data subject, you have the right to:

  • Access your data.
  • Rectification or deletion of data.
  • Restriction of processing and the right to object.
  • Data Portability: Transfer your data to another provider.
  • Withdrawal of Consent: If processing is based on your consent.

To exercise your rights, contact us at booking@hotelbretagne.dk. You can also contact the Danish Data Protection Agency at www.datatilsynet.dk with questions or complaints.

11. Cookies and Tracking

Our website uses cookies for functionality and analysis via Google Analytics, MailChimp, and other third-party services. To protect your privacy, we use Google Analytics 4, which does not store IP addresses. For EU-based traffic, data is collected via EU-based servers, and IP addresses are only used to determine approximate geographical data (such as city and country) and are immediately deleted thereafter. This ensures your IP address is not stored or used for other purposes.

Read more about how Google Analytics handles data collection and privacy protection in the EU here.

You can change your cookie settings or withdraw your cookie consent at any time by clicking on the icon in the bottom-left corner of the screen. This gives you control over which cookies you allow and allows you to tailor your experience on our website.

12. Changes to the Privacy Policy

Any changes to this policy will be published on our website and will take effect upon publication.

What do our guests say?

  • Way better than expected, absolutely recommend

    Friendly staff, excellent location and views. Newly restored to top notch. Room very nice with ambience, beds excellent. Surprisingly good. We had dinner out but the breakfast was one of the better we've had for years, so recommended (but charging extra for an espresso...). Social areas nice, large terraces, large safe parking, large garden and running/walking trail around the lake accessible direct from the garden. Free bikes and raining gear, even rubber boots to borrow! Short walk to city centre (200m) and harbor/beach (400m).

    – Tomas L

    Kilde: TripAdvisor

  • A very cozy overnight stay with excellent atmosphere and dinner

    Spent an evening and night here with some friends. The hotel has been completely restored with excellent taste. The service was excellent from the moment we walked in to the moment we left. the Dinner was excellent as was the matching wine menu. Service friendly and professional. Absolutely worth a stay. The quality-price ratio was good. Certainly to be recommended.

    – mikeosgood

    Kilde: TripAdvisor

  • A great place to stay in Hornbaek

    This is a really lovely hotel. The rooms are clean and everything feels newly renovated. The location is really nice - on a beautiful lake, just a few minutes walk from the centre of town and the beach. We were able to borrow beach towels from the hotel, which was really handy. The breakfast is similar to other places we stayed in Denmark and seems to vary a bit - it was definitely nicer on our second morning there. Overall, Hotel Bretagne is a great place to stay and I would highly recommend it.

    – ammcd16

    Kilde: TripAdvisor

  • Good experience

    Exciting hotel. Small but really nice and charming room. Well-functioning bathroom. A little too impractical with hand soap on tube. Beautiful restaurant overlooking the lake. Fancy and different breakfast buffet. Home-baked bread, very fine decorated yougurt, salmon and small appetizing pans with fried eggs, bacon and sausage.

    – Mia M

    Kilde: TripAdvisor

  • Cool, comfortable and cosy

    My wife and I had a wonderful one night stay with Hotel Bretagne. The old seaside hotel mood in a newly renovated location overlooking Hornbæk lake. Uponnarrival sitting on the terrace with coffee and cake, downtown SPA and a fine dinner with great wines. Rooms cosy and windows towards the lake - nice. Breakfast took our breath away. Perhaps best ever tried. Highly recommendable. On 40 minutes outside Copenhagen in the beautiful spot of Hornbæk overlooking the sea of Oresund.

    – Tom S

    Kilde: TripAdvisor

  • Fantastic hotel, staff, restaurant - everything!

    I have stayed at Hotel Bretagne twice now, and I can not overstate how much of a pleasure it has been. Everything from the rooms, the staff, the food, etc. is just great, and at a very reasonable price as well. Well worth it!

    – Brian S

    Kilde: TripAdvisor

  • Excellent food and fine rooms

    Organized a team event with an overnight stay. Everything is well organized and the staff is very attentive to you needs. Every meal we had was a pleasant surprise...so well prepared and tasty. The rooms were nice and well equipped. Having the lake, the beach and harbor and the plantation so close by made it easy to make outdoor team activities. All in all an excellent trip. I want to go again!

    – Helene Gustafsson

    Kilde: TripAdvisor

  • Perfect in Every Way

    We thoroughly enjoyed our stay at this wonderful hotel. The room was lovely, spacious and stylist with a picturesque view of the lake. The breakfast and dinner was delicious. We could not fault our stay.

    – Frederik S

    Kilde: TripAdvisor

  • Outstanding

    Outstanding experience in a cute and very comfortable hotel. Staff is very friendly and the food of the restaurant, both at diner and breakfast, is worth the trip: delicate, creative and delicious. Definitely a hotel to be recommended with great quality price ratio in a nice area of Denmark.

    – Martine et Arnaud G.

    Kilde: TripAdvisor

  • My best hotel experience ever

    Over the past 3 years I have stay in more than 100 hotels worldwide. Hotel Bretagne is the best hotel I ever stay at, so far. The balance between the design of the hotel, the service level, the quality of the food, the wine menu, the design of the room gave an atmosphere, which I never saw before. I meet extremely friendly and serviceminded people, who were well educated and knew how to run a hotel. I would go back anytime I could.

    – Jesper N

    Kilde: TripAdvisor

  • Rock solid north-coast luxury

    Surroundings and buildings cried quality in materials, craftsmanship and decorations. Great. Staff were welcoming, friendly and personal. Greater. Meals were tasty, delicious with an edge and made of quality raw material. Greatest.

    – Thomas B

    Kilde: TripAdvisor

  • Very cosy hotel, excellent service and high quality breakfast

    I really enjoyed the staying in this hotel. Everything is new renovated and fresh. The stile is "gustaviansk" but anyway modern and homely. The service is very personally and observant. The breakfast buffé is not very much to choose but the quality is very high and something special. I prefer this instead of having a lot of bad quality food.

    – Stefan S

    Kilde: TripAdvisor

  • Relaxed elegance

    Stayed recently a few nights at this hotel. Looked very well on their website but the reality was even better. Everything was thoughtful, room, textiles, furniture and it throughout the hotel. Breakfast and dinner of the highest quality.Very relaxing and peaceful, really something to recommend.

    – Håkan Gustafsson

    Kilde: Trustpilot

  • Charming little hotel

    If you’re looking for a charming little hotel, close to everything, this is it. The interior looks nice, the rooms are clean and the staff are friendly. Enjoy your brunch looking over the little lake.

    – Lea Andersen

    Kilde: Google.com

  • Terrific hotel

    Terrific hotel and about 35 minutes by train from Kronborg Castle that played a key role in the history of northern Europe. This outstanding Renaissance castle combined with this hotel is a great value over treating the castle as a day trip with an expensive Copenhagen hotel.

    – Frank Pinto

    Kilde: Google.com

  • Perfect place

    Perfect place. Warm welcome, nice room, nice view, fine dinner and great breakfast to conclude.

    – Jean-louis COULLON

    Kilde: Google.com

  • A beautiful and classy hotel

    A beautiful and classy hotel. Next time I definatly will stay longer.

    – Tom Hoiland

    Kilde: Google.com

Facebook (4.9 of 5) Google (Excellent)TripAdvisor (Excellent)Trustpilot (Excellent)

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